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Tuesday December 10, 9:06 am ET
Magic Software Subsidiary CoreTech Consulting Group Signs Million Dollar Service Order Outsourcing Contract With Global Pharmaceutical Company
Six Thousand End Users To Be Serviced By The CoreTech Support Services Team
IRVINE, Calif.--(BUSINESS WIRE)--Dec. 10, 2002--
Magic Software Enterprises (Nasdaq:MGIC - News), a leading provider of
state-of-the-art development and integration technology, and business
solutions, announced today that its subsidiary CoreTech Consulting
Group has expanded its Support Services Practice with the addition of
a service order coordination group in support of a global
pharmaceutical company. The contract has an approximate annual value
of one million dollars.
This group will provide service to a population of approximately
6,000 end users to be serviced by the CoreTech Support Services team.
The service order coordination desk will be tasked with both the
handling and administration of over 4,000 technology-related service
order requests and 9,000 new tasks per month.
"We are excited about this opportunity to broaden our relationship
by providing outstanding service to this significant client," said
Steve Madonia, Director of Support Services at CoreTech. "We are
always pleased to win the confidence of such a large international
client, especially one that entrusts key business support elements to
our team."
The objectives of the outsourcing contract are to:
- Enhance the level of service quality through improved response
times and accuracy
- Enhance the marketability of the service order coordination
unit throughout the enterprise
- Reduce overall cost of service delivery by leveraging leading
edge technology and best practices
Companies interested in finding out more about CoreTech's project
staffing services can visit www.coretech.com/staffing/index.html or
send e-mail to info@coretech.com.
About CoreTech Consulting Group, LLC (CoreTech)
CoreTech, a subsidiary of Magic Software Enterprises, is a leading
provider of Consulting Solutions in the areas of Internetworking,
Security, Platforms, Business Intelligence, Program and Project
Management, Project Staff Augmentation, and Support Services in the
Life Sciences and Financial Services industries. CoreTech's clients
include enterprises such as GlaxoSmithKline, Johnson & Johnson, Wyeth,
SunTrust Banks, Synovus Financial and many more. CoreTech, which has
been named to the "Inc. 500" and Deloitte & Touche's "Fast 500," is
based in suburban Philadelphia. More information about CoreTech may be
obtained by calling 800-220-3337 or by visiting www.coretech.com.
About Magic Software Enterprises
Magic Software Enterprises, a member of the Formula Group
(Nasdaq:FORTY - News), develops, markets and supports software development
and deployment technology that enables enterprises to accelerate the
process of building and deploying applications that can be rapidly
customized and integrated with existing systems. Magic technology,
applications and professional services are available through a global
network of subsidiaries, distributors and Magic solutions partners in
approximately 50 countries. The Company's North American subsidiary is
located at 17310 Redhill Avenue #270, Irvine, CA 92614-5637, telephone
800/345-6244, 949/250-1718, fax 949/250-7404,
http://www.magicsoftware.com/.
The Formula Group is an international information technology
company principally engaged, through its subsidiaries and affiliates,
in providing software consulting services, developing proprietary
software products and producing computer-based solutions.
Except for the historical information contained herein, the
matters discussed in this news release include forward-looking
statements that may involve a number of risks and uncertainties.
Actual results may vary significantly based upon a number of factors
including, but not limited to, risks in product and technology
development, market acceptance of new products and continuing product
conditions, both here and abroad, release and sales of new products by
strategic resellers and customers, and other risk factors detailed in
the Company's most recent annual report and other filings with the
Securities and Exchange Commission.
Contact:
Magic Software Enterprises Ltd.
David Leichner, 949/250-1718 ext. 299
davidl@magicsoftware.com
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